Customs & Duties

International shipments may be subject to customs inspection and additional charges depending on the destination country.

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Customs Fees & Import Duties

• Customs duties, import taxes, VAT, or other fees are not included in the item price or shipping cost.
• These charges are the sole responsibility of the buyer and are determined by the destination country’s customs authorities.
• THE UNITED JEWELRY has no control over these charges and cannot predict their amount.

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Customs Clearance Delays

• Customs processing times vary by country and may cause delays beyond our estimated delivery time.
• THE UNITED JEWELRY is not responsible for delays caused by customs clearance.

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Refused or Unclaimed Packages

• If a package is refused or returned due to unpaid customs duties or taxes:
  • Original shipping charges are non-refundable
  • Return shipping fees (if applicable) will be deducted from the refund
  • In some cases, no refund may be possible if the package is abandoned or destroyed by customs

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Required Documentation

• We provide accurate customs declarations as required by law.
• We do not mark packages as “gift” or undervalue items to avoid customs fees.

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International Buyer Responsibility

By placing an international order, the buyer agrees to:

• Pay any applicable customs duties, taxes, or import fees
• Comply with local import laws and regulations

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Need Help?

If you have questions about customs or international shipping, please contact us:

📧 Email: theunitedjewelry@gmail.com
📩 Message us through the platform where you placed your order

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Important Note

Customs regulations differ by country. We recommend checking with your local customs office before placing an order.